Office 2003 Update fails to install with error 0x80070643
Last updated : 10/21/2005 Print | Close


Problem description
You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to install because ose service is disabled or cannot be started. Applicable Office versions: Office 2003

Applicable operating systems

  • Windows 2000

  • Windows XP

  • Windows Server 2003

Resolutions
1. Start the ose service
    Windows 2003/XP
  1. Run the following command from command prompt to check the state of ose service


    2. sc qc ose

  2. If the service is disabled, then run the command


    3. sc config ose start= demand

    Windows 2000
  3. Click Start-Run
  4. Type Services.msc and in the Open box and click OK.
  5. Double click on the Office Source Engine service.
  6. Set the Startup type to Manual and click OK.


    7. For more information on this issue and alternate resolution please click on the Microsoft Knowledge Base link below.


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For more information about Office 2003 Update fails to install with error 0x80070643, see article 903774 in the Microsoft Knowledge Base.

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