When searching for available updates on the Update site, you see the 0x80248013 error
Last updated : 05/24/2005 Print | Close


Problem description
This error may occur if there is a content mismatch in the DataStore or Download folder.

Applicable operating systems

  • Windows 2000

  • Windows XP

  • Windows Server 2003

Resolutions
1. Stop the Automatic Updates service, clear the contents of the DataStore and Download folders, and restart the Automatic Updates service.
  1. Stop the Automatic Updates Service.
    1. Click Start.
    2. Choose Run.
    3. In the Run box, type services.msc.
    4. Click OK.
    5. Right-click the Automatic Updates service.
    6. Select Properties.
    7. Under Service status, click Stop.
    8. Click OK.
  2. Delete the Contents of the DataStore and Download folders.
    1. Click Start.
    2. Choose Run.
    3. In the Run box, type %windir%\SoftwareDistribution.
    4. Click OK.
    5. Delete the contents of both the DataStore and Download folders.
  3. Start the Automatic Updates Service
    1. Click Start.
    2. Choose Run.
    3. In the Run box, type services.msc.
    4. Click OK.
    5. Right-click the Automatic Updates service.
    6. Select Properties.
    7. Under Service status, click Start.
    8. Click OK.


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